Our delivery policy
We carefully package every freight shipment so that goods arrive in good condition. This document clearly explains our delivery policy and cost of delivering. Click on a link to find help on a specific section.
Where do you deliver
We express deliver to mainland UK. For additional cost we can delivery to further locations. Please refer to the information below.
|OUTSIDE OF UK||
Please contact us before placing your order so that we can confirm delivery cost.
How we determine delivery charges
Delivery charged are determined by:
- The weight and size of your items.
- The number of packages required to send the items to you. We combine smaller items into the most efficient package size to save you money.
How to find your delivery charges?
You can see your delivery charges in the cart. The charges will automatically update as you add items. These charges are calculated at standard next day delivery rates.
How long will my shipment take?
We have built up a reputation for excelling in our speed of delivery and communication to our customers. Orders received before 6pm * will be dispatched for delivery in the UK the same day for next day delivery. If this is not possible we will sent an email with an estimated delivery time and offer a refund.
* Subject to availability.
Can I rely on your delivery service?
We work hard to ensure that the couriers we use provide a fast and reliable delivery service for our customers and have a very high success rate. Our delivery time is easily achievable in most circumstances. However, occasionally delivery vans do get stuck in traffic, break down or get lost. If you do experience any problems with your delivery, simply contact us and we will do our very best to sort it out as quickly as possible.
Next day delivery
Our standard delivery charge guarantees next day delivery (next business day - Monday to Friday). This can be any time during the day.
- For an extra £20 on top of the standard delivery charge we can guarantee delivery before 9am.
- For an extra £15 on top of the standard delivery charge we can guarantee delivery before 10am.
- For an extra £6 on top of the standard delivery charge we can guarantee delivery before 12am.
DPD Saturday delivery is £15.00. Orders must be placed before 3:00pm Friday to be delivered Saturday. This applied UK mainland addresses only. This service unavailable in remote locations such as parts of Scotland and Northern Ireland.
Delivery charges are calculated based on the total weight of your order. Please refer to the table below.
|A||0 to 1kg||£5.70|
|B||1.1 to 2kg||£7.50|
|C||2.1 to 20kg||£8.99|
|D||20.1 to 30kg||£12.75|
|E||30.1 to 40kg||£17.50|
|F||40.1 to 50kg||£20.00|
|G||50.1 to 60kg||£22.50|
|H||60.1 to 70kg||£27.50|
|I||70.1 to 90kg||£32.50|
|J||90.1 to 100kg||£35.00|
|K||100.1 to 120kg||£40.00|
|L||120.1 to 135kg||£45.00|
|M *||135.1 to 450kg||£50.00|
|N†||450.1 to 900kg||£70.00|
|O||900.1kg and over||£100.00|
Please note all prices exclude VAT at 20.0%
Extra charges apply to Scotland and Ireland.
* Half pallet
† Full pallet